Shipping Policy - FREE Shipping All Orders!
All products ship with FREE Standard Shipping. Products ordered from iShop Town will be shipped free via UPS Ground, FedEx Ground or USPS depending on the weight and location the item is shipping. Every shipping method is completely trackable and you will receive a shipping confirmation once your order has been processed generally in about 2 -3 business days. See individual product pages for complete shipping details.
iShop Town offers only the best products available. We stand behind our products and believe that you will be satisfied with any product you purchase from us. In fact we guarantee it!
If you are not completely satisfied, we will accept returns within 30 days of the purchase date (holiday gift orders can be returned within 30 days of holiday) and we will refund your purchase price. You will be responsible for the cost to ship the item back to iShop Town or its merchant partner in its original packaging. Please note that certain items are not returnable and those items are specifically identified as such in their product description pages. Certain retailers do charge a low restocking fee email email@example.com for details.
To return an item, simply send an e-mail to firstname.lastname@example.org with your name, order number, product name and reason for return. You will receive a reply e-mail with a Return Authorization Number within 48 hours. You will then ship back the item and include the e-mail response with the Return Authorization Number. You will be instructed to what address to send your return. We will only credit against the original credit card used to make the purchase.
Please note that items shipped back to iShop Town without a prior return authorization are subject to approval and a 25% restocking fee.