About Us

Thank you for visiting iShop Town

Your premier destination for sports related gifts and merchandise.

Located in Pasadena, CA, iShop Town is dedicated to providing customers a first class shopping experience while allowing an easy market place for a wide array of merchant products. We offer brand new merchandise at low prices and strive to provide customer service that is second to none. We pride ourselves in our quality products offerings as well as service.

By offering a great selection at great prices and offering FREE SHIPPING on all orders and NO SALES TAX (except for orders shipping inside of California), iShop Town makes Internet shopping convenient and easy!

iShopTown has selected Yahoo to host its store, based on Yahoo's reputation for Internet security. So browse our collection of wonderful gifts and feel confident that you are shopping from a Yahoo Secure website.

Our contact information is as follows:

iShop Town
1080 Atchison Street
Pasadena, CA 91104

* The best way to communicate with us is via our Contact Form. We will contact you usually within 24-48 hours. Orders and inquiries can also be faxed to (888) 404-3389.


Free Shipping

All products ship with FREE Standard Shipping. Products ordered from iShop Town will be shipped free via UPS Ground, FedEx Ground or USPS depending on the weight and location the item is shipping. Every shipping method is completely trackable and you will receive a shipping confirmation once your order has been processed generally in about 2 -3 business days (see the availability field on specific product pages for exact details).


Internet Security

iShop Town is proud to use the industry leading Yahoo! Store e-commerce system to collect your information and process your orders. We have selected Yahoo! Stores based on its leading edge systems and technologies. Yahoo! is one of the largest e-commerce platforms and you can feel comfortable that the system is secure and reliable. Please see the Yahoo! Privacy Policy for information on your use of the Yahoo! system.


Returns

iShop Town offers only the best products available. We stand behind our products and believe that you will be satisfied with any product you purchase from us. In fact we guarantee it!

If you are not completely satisfied, we will accept returns within 30 days of the purchase date (holiday gift orders can be returned within 30 days of holiday) and we will refund your purchase price. You will be responsible for the cost to ship the item back to iShop Town or its merchant partner in its original packaging. Please note that certain items are not returnable and those items are specifically identified as such in their product description pages. Certain retailers do charge a low restocking fee email info@ishoptown.com for details.

To return an item, simply send an e-mail to info@ishoptown.com with your name, order number, product name and reason for return. You will receive a reply e-mail with a Return Authorization Number within 48 hours. You will then ship back the item and include the e-mail response with the Return Authorization Number. You will be instructed to what address to send your return. We will only credit against the original credit card used to make the purchase.

Please note that items shipped back to iShop Town without a prior return authorization are subject to approval and a 25% restocking fee.

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